Orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or U.S. holidays.

Once shipped, you’ll receive an email confirmation with tracking information.

Shipping times vary depending on your location and the supplier warehouse. Estimated delivery windows are:

• United States: 7–15 business days
• International: 10–25 business days

These are estimated delivery times — delays may occur due to customs, carrier issues, or factors beyond our control.

Shipping fees are calculated at checkout based on your location and order size. From time to time, we may offer free shipping promotions.

After your order ships, you’ll receive a tracking number via email. Please allow 24–72 hours for tracking updates to appear.

Customers are responsible for providing accurate shipping details. We are not liable for lost or delayed packages due to incorrect or incomplete addresses.

If your order is significantly delayed or lost, please reach out via our Contact Us page. We will work with Teemdrop and our suppliers to resolve the issue.

International customers are responsible for any customs fees, import duties, or taxes that may apply in their country. We are not responsible for delays caused by customs clearance.

If you have questions about your shipment, reach out anytime via our Contact Us page